Privacy Policy & Terms of Use
Last updated: July 2026
Jump to Privacy Policy | Jump to Terms & Conditions
Sri Sathya Sai Orthopaedic Clinic & Diagnostic Centre ("we," "our," "us") respects your privacy. This page explains what information we collect through this website, why we collect it, and how it is used.
By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the Terms & Conditions below. If you do not agree with these terms, please discontinue use of this website.
Note: Online appointment booking is not yet active on this website. Until it launches, this website does not collect any personal information - all appointments are currently made by phone.
1. Information We Collect
When you book an appointment through this website, we collect only:
- Your name
- Your phone number
- Your selected appointment date and time
We do not collect medical history, diagnostic reports, photographs, or payment information through this website. We do not process online payments - all payments are handled in person at the clinic.
2. How We Use Your Information
We use the information you provide solely to:
- Confirm and manage your appointment
- Contact you regarding your appointment (by phone, SMS, or WhatsApp)
- Maintain our appointment records
We do not sell, rent, or share your information with any third party for marketing purposes.
3. Communication
By booking an appointment, you consent to receive appointment-related communication from us via phone call, SMS, or WhatsApp. We do not send promotional or marketing messages.
4. Website Usage Data
This site may automatically collect basic technical information when you visit - including which pages are visited, how visitors navigate the site, Analyse visitor behaviour, enhance security, Measure website traffic and general device and browser information, to help us understand how the website is used and to improve it. This information does not identify you personally.
5. Data Storage and Security
Your appointment information is stored securely and is accessible only to clinic staff for the purpose of managing appointments. We take reasonable measures to protect your information from unauthorized access.
6. Data Retention
We retain appointment information for as long as necessary to manage our clinic's scheduling and records, and delete or archive older records periodically.
7. Your Rights
You may contact us at any time to ask what information we hold about you, or to request that it be corrected or deleted, using the contact details below.
8. Medical Disclaimer
Information on this website is provided for general informational purposes only and does not constitute medical advice. It does not replace a consultation with a qualified doctor. This website should not be used in any medical emergency - please contact emergency services directly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
For any questions about this Privacy Policy or your information, please contact us:
Sri Sathya Sai Orthopaedic Clinic & Diagnostic Centre
Address: No. 285/A, Ideal Homes Town Circle, Ideal Homes Township,
Rajarajeshwari Nagar, Bengaluru, Karnataka - 560098
Terms & Conditions
1. Acceptance of Terms
By accessing or using this website, you agree to these Terms & Conditions. We may update these terms from time to time; continued use of the website after changes are posted constitutes acceptance of the revised terms.
2. Appointment Booking
Appointments booked through this website are subject to doctor availability and clinic operating hours. Submitting a booking request does not guarantee a confirmed consultation until the appointment is acknowledged by clinic staff. The clinic reserves the right to cancel, reschedule appointments where necessary due to doctor availability or unforeseen circumstances.
3. No Online Payments
This website does not process any online payments. All consultation fees are payable directly at the clinic.
4. Medical Disclaimer
Content on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment, and does not establish a doctor patient relationship. Always consult Dr. K G Gopalakrishna for medical concerns. This website must not be used in a medical emergency - please contact emergency services or visit the nearest hospital immediately.
5. Limitation of Liability
While we make reasonable efforts to keep information on this website accurate and up to date, we make no warranty as to its completeness or reliability, and are not liable for any loss arising from reliance on website content or from technical issues affecting the website's availability.
6. Intellectual Property
All content on this website, including text, Doctor's information, images and design is the property of Sri Sathya Sai Orthopaedic Clinic & Diagnostic Centre unless otherwise stated, and may not be copied or reproduced without written permission of Dr. K G Gopalakrishna. The exception is the image of Sri Sathya Sai Baba, which is a devotional image used respectfully and is not claimed as the clinic's own property.
7. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Bengaluru, Karnataka.